This site is shared on a need-to-know basis. Enter the access code, or request it by email.
Wrong code. Please try again or request access by email.
Access granted for this browser session.
Project Manager · Scrum Master · Lomé, Togo
Scrum Master at the Togolese Digital Agency (ATD), I coordinate 60+ digital projects for ministries and public institutions — from sprint planning to data dashboards. I work at the intersection of Agile delivery, operations, and data analysis to give decision-makers clear, actionable visibility on what's shipping, what's slipping, and what's next.
About
A six-week independent research project (March – April 2026): collect, model and visualize global climate-disaster data to produce a decision-ready dashboard for climate-policy stakeholders. Built end-to-end — from raw open data to executive views.
More from the dashboard — the analysis tabs
How I work
I don't apply a one-size-fits-all framework. Every team, every ministry, every project comes with its own constraints. I follow a five-step method that turns chaos into a roadmap — and a roadmap into measurable delivery.
Two weeks of 1-on-1s, document review, KPI scan and stakeholder mapping. I leave my opinions at the door and gather facts: what's the actual problem, who owns it, what's already been tried, what's blocking.
Deliverable Diagnostic report + stakeholder map
I separate symptoms from causes. A late sprint is rarely a velocity problem — it's a backlog, blockers, ownership or skills problem. I use 5-Whys, Ishikawa, value-stream mapping, and audit data to find what really moves the needle.
Deliverable Top-5 root causes, ranked by impact
A focused 90-day plan: 3 to 5 strategic moves with quick wins, owners, success metrics and clear sequencing. I present trade-offs explicitly — no hidden cost, no oversold framework — and align decision-makers before we move a finger.
Deliverable 90-day strategic roadmap, signed off by sponsors
I run delivery rituals, remove blockers daily, and coach team leads to do the same. I don't take ownership away from teams — I make them stronger. Every two weeks: short demo, hard KPIs, transparent retro. No theater.
Deliverable Sprint cadence + live dashboards + coached leads
Every move ships with a baseline and a target metric. If it works, we double down. If it doesn't, we kill it within 30 days. No vanity dashboards. Every quarter, we re-audit and re-prioritize — because context never stops moving.
Deliverable Quarterly impact report + next-90-days plan
What I believe
When opinions clash, data wins. Every decision I push has a metric behind it.
My job is to clear the road, not drive the truck. Teams know their work better than I do.
If no decision is made in the room, the meeting was a failure — no matter how good the slides were.
If you have to remember to update it, it's already obsolete. The best status report is the one that writes itself.
Articles & insights
I share lessons learned from coordinating digital projects in the African public sector — what works, what doesn't, and what nobody warned me about.
Stakeholders don't skip Sprint Reviews because they're busy — they skip them because they don't see business value. The shift I push for: stop showing tasks completed and start showing value delivered. Bring a structured demo script, a 5-minute risk & decision panel, and a live KPI view. The ceremony becomes a place where decisions actually get taken, not just a status update where slides are admired.
The best status report is the one that writes itself. When you coordinate dozens of projects, manual consolidation kills your week and produces a snapshot that's already stale by Monday. My approach: connect the source-of-truth tool (ZenTao, Jira, Monday) to Python, normalise the data, and push a single decision-ready dashboard. The committee then debates priorities — not which cell is wrong.
Hierarchical decision-making, public procurement cycles, multi-stakeholder politics — three realities the standard Scrum Guide doesn't prepare you for. My adaptation: keep Scrum's ceremonies and values, but add an explicit sponsor sync, a procurement-aware backlog, and a clear escalation path to the political layer. Agile survives in our context only when it earns its place inside the existing governance, not against it.
Becoming Toastmasters Division Champion in public speaking changed how I run retrospectives, dailies and difficult one-on-ones. Five habits I now apply in every meeting: open with a clear purpose statement, time-box each item visibly, paraphrase before responding, name the elephant in the room early, and close with a single explicit commitment per participant. Ceremonies become shorter, calmer and far more decisive.
Experience
Mar 2026 — Apr 2026
Self-initiated · Power BI
Six-week research project: collected and modelled global climate-disaster open data, built a four-tab Power BI dashboard (overview, temporal, geographic & human, operational) with DAX measures, MoM / YoY indicators and cross-page filtering. 553 disasters analysed, 404M people impacted, $590M economic loss.
Jun 2025 — Present
Lomé, Togo · Ministry of Public Service Efficiency & Digital Transformation
First Scrum Master appointed at the Agency. Coordinate 60+ concurrent digital transformation projects for ministries and public institutions; designed and rolled out the Agile framework from scratch (Scrum ceremonies, Definition of Ready / Done, governance routines). Built Python decision-support tools connected to the ZenTao API and a Flow Metrics dashboard shared between Product, Tech and senior management. Draft terms of reference, functional specifications and scoping documents; produce performance reports and dashboards for the Directorate.
Apr 2024 — Jun 2025
Remote · Lomé, Togo → Canadian clients
Coordinated remote project delivery from scoping to handover; led Odoo ERP implementations (requirements, configuration, deployment, training); delivered fullstack web & mobile development (JavaScript stack) under Agile workflow. Supported public administrations and organisations in the West-African sub-region with their digital transition.
Mar 2024 — Jun 2025
Lomé, Togo · Healthcare clinic
Led the end-to-end digital transformation of the clinic: designed and deployed digitalisation solutions for pharmacy services, scoped a functional patient records management system with the medical team, automated accounting and administrative workflows. Drove change management (training, awareness campaigns, individual support) to ensure sustainable adoption of digital tools.
2022 — 2024
Lomé, Togo
Operations, customer experience, and IT support roles that taught me how to handle SLAs, stakeholders under pressure, and high-volume reporting in real-world African organizations. In parallel, freelance software development: end-to-end delivery of small web & mobile apps for local clients (scoping, JavaScript / PHP / Odoo customisations, deployment and handover) — my first hands-on training in client management, deadlines and shipping software that actually gets used.
Certifications
Every certificate below is the actual PDF or badge image issued by the awarding body — Google, UN InforMEA, UNICEF, UNFPA, SoloLearn, DisasterReady / Cornerstone OnDemand Foundation, La Webeuse and others. Click any item to download or open it.
View all badges on Credly ↗ Independent third-party verification of my issued badges.
10 certificates & diplomas
4 certificates
5 certificates
4 certificates
2 certificates
6 certificates
Some of these were earned during my engineering studies at IAI-TOGO (2018–2022) and through continuous self-learning since; the UN InforMEA stack and the Google Project Management certificate were completed during 2025–2026 as part of my pivot toward climate-data and public-sector delivery roles.
Contact
I reply within 24 hours. Pick the channel that works best for you.
fridajmatt@gmail.com
Phone & WhatsApp
+228 90 69 82 88
Book a call
calendly.com/fridajmatt
Location
Lomé, Togo · GMT+0
CV access
My CV is shared on a need-to-know basis. Pick the option that fits your situation.
